Shipping Policy
Thank you for visiting and shopping at Seayootech official site. Below is our official shipping policy for all underwater sports products.
Shipping Information
Once your order is successfully placed, we will confirm your order within 2 business days, and you will receive an order confirmation email with full details.If your tracking status has no updates within 7 working days, please email us at support@seayootech.com for assistance.
Shipment Processing
All orders will be arranged for shipment on working days only. We do not deliver on weekends and public holidays.During peak order seasons, shipments may be slightly delayed. We will notify you by email in advance if there is obvious delivery delay.
Shipping Coverage & Exclusions
Available Shipping Regions
United States, Australia, United Kingdom and European Union countries
Unavailable Delivery Areas
- US: Alaska, Hawaii, Puerto Rico, Guam, American Samoa, US Virgin Islands, Northern Mariana Islands and all APO/FPO/DPO military addresses
- All PO boxes and offshore remote islands
- Other remote restricted regions
Estimated Delivery Time
Total delivery time = Order processing time + shipping transit time
- Processing Time: 1–2 business days
- US: 5–10 business days
- Australia: 5–10 business days
- UK: 3–5 business days
- EU: 5–7 business days
All delivery times are for reference only. Pre-order goods follow the exact shipping date marked on product pages.
Shipping Fees
- United States: Free shipping (excluding remote excluded areas)
- Australia: $65 USD
- United Kingdom: £120 GBP
- EU: Sweden & Denmark $250 USD; other EU countries $100 USD
Important Note: Buyers shall be responsible for all local customs duties, import taxes and related clearance fees.
Official Shipping Carriers
- US: FedEx
- Australia: Direct Freight, Allied, HX Logistics
- UK: Panther & local truck delivery
- EU: FedEx, DB Schenker, DPD
Carriers will be adjusted properly according to actual delivery address and order volume.
Order Tracking
- Log in your account on seayootech.com to check real-time order and shipping status
- Without registered account, send email to contact@seayootech.com, we will reply you within 24 hours
- For any shipping questions, feel free to contact our customer service anytime.
We always take customer experience as priority, and try our best to arrange fast and safe delivery for all underwater equipment. Thanks for your support and understanding.