Seayootech provides official limited warranty for all underwater sports products sold on our official website. This warranty applies exclusively to original buyers, covering defects in materials and workmanship under normal daily use.The general warranty period is 1 years, calculated from the date you receive the goods. Repair or replacement of parts will not extend the original valid warranty period. If you cannot provide valid purchase proof, the warranty start date will be subject to our official shipping date.

How to Apply for Warranty Service

1. Contact our after-sales team via official email: support@seayootech.com, or reach out to local authorized dealers for help.
2. Fill in and submit the official warranty claim form, attach detailed fault photos and videos for accurate assessment.
3. Our team will reply with troubleshooting guidance or further information requirements via email.
4. Follow official instructions to send goods for inspection and maintenance if remote solutions fail.

Service policies and available support vary in different regions. Uncovered maintenance services will be charged separately according to official standards.

Pre-Service Requirements

• Fully comply with our official after-sales service procedures.
• Confirm Seayootech shall not be liable for any data loss or information leakage inside the returned products.
• Remove non-original modified parts, extra attachments and non-warranty accessories in advance.
• Ensure the product has no legal restrictions affecting replacement and maintenance.
• Non-product owners need to obtain valid owner authorization first.

We will prioritize solving faults via email, phone and online guidance. Free repair or replacement will be arranged for confirmed warranty-covered issues.Note: Customers are responsible for all shipping fees during warranty service.

Product & Parts Replacement Rules

After confirmation of replacement service, the new item belongs to you, and the replaced defective product will be owned by Seayootech.
Replacement products or parts may be refurbished but keep complete normal functions, whose warranty term follows the remaining time of the original product warranty and is bound with a new serial number.

Personal Information Usage

You authorize Seayootech to store and use your contact information including name, phone, address and email to complete after-sales work. We may use your information for service follow-up, product safety notification and service satisfaction survey, and legally share relevant information with authorized cooperative institutions.

Items Not Covered by Warranty

1. Damage caused by collision, impact, fire and other non-manufacturing human factors.
2. Faults from unauthorized disassembly, modification and non-official operation.
3. Damage caused by improper installation, wrong use and violation of user manual regulations.
4. Maintenance and damage problems handled by non-official service personnel.
5. Faults caused by mismatched batteries, chargers and modified circuits.
6. Damage from use in severe weather or improper complex water environment.
7. Damage from overloading use beyond maximum load limit.
8. Forced operation on aging or damaged components leading to secondary failure.
9. Malfunctions caused by using unapproved third-party accessories.
10. Abnormal use with exhausted or defective batteries.
11. Products with altered or erased serial numbers.
12. Transportation damage not reported within the specified time limit.

Official Disclaimer

1. Warranty scope varies by product model, accessories and sales region.
2. We only bear free maintenance costs for confirmed warranty faults; all shipping fees are borne by buyers.
3. Non-warranty faults need paid maintenance service; maintenance will not start without your confirmation of quotation.
4. Official global unified warranty is not available; valid warranty service is only supported in the original purchasing region, and cross-regional service needs extra fees.
5. We are not responsible for losses caused by wrong receiving address and refusal of sign-off.
6. International return maintenance needs prior official consent, and all customs fees and clearance costs shall be undertaken by customers.
7. Severely damaged products beyond repair due to human factors are not eligible for maintenance service.
8. Please remove personal customized decorations before sending for repair; we take no responsibility for loss or damage of private accessories.
9. Please inspect goods carefully upon receipt, and report quality defects within 24 hours, otherwise it will be regarded as intact and qualified receipt.
10. Seayootech reserves the right to update this warranty policy, please refer to the latest rules on official website.

Liability Limitation

1. Products purchased from unauthorized channels cannot enjoy official warranty and complete after-sales support.
2. We only take responsibility for product damage occurring during official custody and designated transportation.
3. We are not liable for data leakage, indirect loss, profit loss and other consequential damages within the legal scope.
4. Relevant liability clauses comply with local consumer protection laws and regulations.

You enjoy statutory consumer rights as well as exclusive after-sales rights stipulated in this warranty policy. For any technical and warranty consultation, please email support@seayootech.com or consult local authorized dealers.